Shipping & Tracking

Shipping

1. Please confirm your shipping address before paying for it ,the shipping address can not be change after you pay it . Please leave your Phone number and a valid and most frequent used email address for us to contact you if there is anything wrong with your order.

2. Due to the speciality of the products, we do not hold any storage. We will manufacture the products after receiving orders. Products from earlier orders will be manufactured first,and it takes about 2 to 10 business day for manufacturing. Once your order has been shipped, an email with tracking number will be sent to your email box.

3. For some special styles of products, if customized, it will take at least 10 business days to produce them after we received your successful order so it will cost about couple of weeks totally for you to get the products. Please note that if you live in the more rural areas it may take longer time. International orders can be held up by customs, unfortunately these delays are beyond our control and we offer no assistance and no compensation in these matters. Hope you can understand.

4.There is very little chance that products are held by local custom, about 1/1000. We will ensure that our customers receive products successfully. If the products are held by the local custom, please contact our customer support team.

 

Tracking

 

We ship all our parcels with tracking number and will send the tracking number once shipped. Below is the tracking site:

Economy Shipping: http://www.17track.net/en/. (There are entrance to track almost all courier here.)

Fedex: http://www.fedex.com/

DHL: http://www.dhl.com/

EMS: http://www.ems.com.cn/english.html

TNT: http://www.tnt.com/express/en_cn/site/home.html

 

Tax and Duty

 

All extra tax and duty is on buyer side. But due to the low value of our item, there  are seldom any extra tax or duty when ship via economy shipping.

DHL is relatively faster. There sometimes are occassion inspections which may require addressee to help do custom clearance (we will inform you if required). And there may be extra duty on buyer side.

EMS is relatively slower, but it's much easier to do custom clearance, seldom ensue extra duty.

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